We're Hiring!
Leapfrog is a rapidly-growing and highly ambitious company with our head office located on Hunger Hill, Bolton. We have a work ethic second to none and take extreme pride in our products and services. We're always looking for enthusiastic people to join and strengthen our proud and diverse family.
Internal Business Development - UK
Description
Leapfrog Group GB Ltd is a Unified Communications company offering Audio Visual, Information Technology, Communications and Support Solutions to UK Business and the Public sector including Education. We are strategically focused on the M62 Corridor and with further developments we are delighted to be offering a chance to join our highly skilled team, who work and share in a wonderful environment, making Leapfrog a fun place to work.
If you feel you are a motivated individual who can work under pressure and enjoy fantastic incentives, capable of learning new technologies fast in an ever changing world and you really want a challenge - Join us -
As part of our business lead development, you'll be working in our business call centre, contacting potential customers by telephone and email. Your job is to create as many appointments for our Business Development Managers.
Your working day is spent on the phone making outgoing calls based on a script and personal flair. During each phone call, you're likely to:
- Describe the product benefits and any special offers.
- Give advice about how these may benefit customers personally.
- Persuade customers to accept a visit from a Business Development Manager
- Gather and document information about the customer.
- Enter your notes into our dedicated computer system, including dates for follow up calls.
The work is fast paced and intense, and you have only a short amount of time to build a rapport with customers and explain the features and benefits of our products.
Hours and Environment
Full-time, you'll usually work 35 hours a week, 09:00 - 17:00
You'll work in an open plan office, with a sectioned workstation containing a computer and telephone headset. Free secure car park provided.
Skills and Interests
To be part of our Marketing team you'll need:
- Excellent communication and listening skills
- A polite, confident and friendly manner
- Initiative
- Confidence using computers
- To enjoy working with customers and building relationships.
- A positive attitude.
- Flexibility and quick thinking.
- Perseverance and the ability to respect customers' answers.
- Good knowledge about all the company's products and services.
- To be well-organised and thorough, even under pressure.
- To enjoy working within a target-driven team environment.
- To understand and comply with the legislation relating to direct marketing.
- Drive and ambition to be promoted to a Business Development Manager and beyond.
- Maintain records and databases
- Complete personal and business reviews
Entry
There are no set entry requirements. Sales technique and personality are more important than academic ability. However, we seek individuals who have experience working in a sales driven environment, who have a proven track record.
You may have to undertake practical telephone and keyboard tests as part of the recruitment process. Any customer service experience is also an advantage.
Training
Training is usually provided in-house. It may include an induction period, with role playing exercises in a simulated environment, before making calls to actual customers.
You'll then usually spend a very short period of time gaining experience without the pressure of achieving targets. However, when experienced you'll be expected to progress quickly.
Annual Income
- The starting salary is £12,945, but can reach £16,000 based on experience and regular reviews.
- Successful people may earn between £18,000 and £26,000 OTE
- 20 days holiday paid
- Bank holidays paid
- Christmas Eve - New year close down paid
- You will also get your Birthday as a paid holiday. (If this lands on a weekend, then next working day)
- The very latest technology with staff discounts.
